Privacy Policy
This Privacy Policy describes how EInvoicingMalaysia("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://einvoicingmalaysia.com.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out our contact form (name, email address, message)
- Use our e-invoicing calculator or vendor matching tools (business details such as industry, invoice volume, and software preferences)
- Subscribe to updates or newsletters
Information Collected Automatically
When you visit our site, we may automatically collect:
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent
- IP address (anonymised where possible)
- Device information
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and contact form submissions
- Match you with relevant e-invoicing vendors based on your stated preferences
- Improve our website, tools, and content
- Analyse site usage to understand how visitors interact with our directory
- Send you relevant updates if you have opted in to communications
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Vendor Matching: When you use our calculator or matching tools and express interest in specific vendors, we may share your contact details and stated requirements with those vendors so they can follow up with you.
- Service Providers: We use third-party services for hosting, analytics, and form processing. These providers only access your data as necessary to perform services on our behalf.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
4. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions and lead data are retained for up to 24 months unless you request earlier deletion.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at hello@einvoicingmalaysia.com.
8. Third-Party Links
Our website contains links to third-party vendor websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our website is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Disclaimer
EInvoicingMalaysia.com is an independent directory. We are not affiliated with LHDN or the Malaysian government.
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